Support & error analysis
There are no closing times for machine problems, which is why we are there for you around the clock if the worst comes to the worst - during our opening hours and via our service hotline.
All incoming enquiries are immediately prioritised and recorded in our system.
Our technicians are there for you. We can help you - at any time.
Remote maintenance
Our digital remote maintenance saves you time and on-site service calls.
With Wagner remote maintenance, we see what you see and support you in finding a quick solution to your machine problem.
Service on site
At some point you find yourself at a loss - it can happen to any business. We ensure that your downtimes are kept to a minimum and that your Wagner machine runs reliably. Maintenance by our qualified, experienced service technicians is carried out with the utmost reliability and care - in other words, "done right". If required, they can be on site within 24 hours by appointment. Our technicians are distributed regionally and can therefore be on site quickly.
Original spare parts, modern diagnostic tools and competent service technicians will have your system ready for production again within a short time.
Your advantages
- Ensuring the performance of your machine
- Inspection of your machine by our service technicians on site
- Machine calibration (laser) on site and readjustment
- Functional check and inspection of all wear parts
- Replacement of defective parts with original spare parts
- Avoiding breakdowns and downtimes
Accessories & spare parts
Do you need a spare part for your Wagner machine?
Do you want to optimize your production with new accessories?
Our specialist will be happy to advise you:
Installation & commissioning
Installation and commissioning is a complex process that can have an impact on the reliability and production quality of your machines.
Thanks to the experience of our service technicians, you can shorten commissioning times and thus increase your process reliability.
We check the parameterization and settings of all components as well as the integration of all other system parts.
Parallel to the test operation, your employees will be instructed in the operation of the Wagner machine.
Transportation
Reliable, safe and efficient service right from the start.
Our transport services range from the procurement of spare parts to the special transportation of machines with special lengths.
Standardized transport prices for standard deliveries and a high level of cost transparency for special transports make every logistical challenge calculable for you.
We advise you
Our experienced consultants will support you in your research to find the best possible machine for your business.
Demonstrations and reference visits
Make our employees happy and come to Renchen for a machine demonstration. Because nothing is more convincing than a conversation with our experts at the machine.
We also offer virtual demonstrations via whatsapp, skype, gotomeeting or facetime.
We can arrange a reference visit to an existing customer for all machines.